Frequently Asked Questions

Use only Wi-Fi/LAN network for your first login to the institute network. Please do not use mobile for password reset as password reset is not supported in mobile phone.

  • Check system Date and Time zone (UTC+05:30) Chennai, Kolkata, Mumbai, New Delhi).
  • Use different browser to login firewall authentication if you face any difficulty.
  • Delete/clear your browser history.

Centre for Computing and Information Services inside 'New Lecture Theatre (LT-3)' building behind Department of Physics, IIT(BHU).

Raise your complain at help-desk URL http://help-lan.iitbhu.ac.in/

  • The concerned student must submit documents at CCIS.
  • Copy of approved internship letter with signature & stamp.
  • Letter must include duration, email ID, contact number, and professor name.
  • Deposit Rs. 500 at Director Office and carry receipt.

You may have set a manual IP or enabled proxy. Reset settings or reinstall LAN driver if needed.

No

  • Maximum 4 systems.
  • Exceeding limit will disconnect internet.

Visit CCIS with ID card or call intercom 9007.

No, visit CCIS with your ID card.

No

Click 3 dots → Help → About Google Chrome → Update.

Right click tab → Menu Bar → Help → About Firefox → Update.

No